Terms of Service

    Last updated: January 2025

    1. Agreement to Terms

    By accessing or using the services provided by PipelinePros.ai ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

    2. Description of Services

    PipelinePros.ai provides AI automation consulting, implementation, and related business services. Our services include but are not limited to: business audits, AI strategy development, automation implementation, training, and ongoing support.

    3. Eligibility

    You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our services. By using our services, you represent and warrant that you meet these requirements.

    4. User Responsibilities

    When using our services, you agree to:

    • Provide accurate and complete information
    • Maintain the confidentiality of any account credentials
    • Use our services only for lawful purposes
    • Not interfere with or disrupt our services or servers
    • Comply with all applicable laws and regulations
    • Not reproduce, duplicate, or resell any part of our services without permission

    5. Payment Terms

    For paid services, you agree to the following:

    • Payment is due according to the terms specified in your service agreement
    • All fees are non-refundable unless otherwise stated in writing
    • We reserve the right to modify our pricing with reasonable notice
    • Late payments may result in service suspension or termination
    • You are responsible for all applicable taxes

    6. Intellectual Property

    All content, materials, and intellectual property on our website and in our services are owned by PipelinePros.ai or our licensors. You may not use, reproduce, modify, or distribute any content without our prior written consent. Any custom work created for you as part of our services will be subject to the terms of your specific service agreement.

    7. Confidentiality

    Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our engagement. This includes business strategies, technical implementations, customer data, and other confidential materials.

    8. Limitation of Liability

    To the maximum extent permitted by law, PipelinePros.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our services. Our total liability shall not exceed the amount paid by you for the services in question.

    9. Disclaimer of Warranties

    Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee specific results from using our services. While we strive to provide high-quality services, we cannot guarantee that our services will be uninterrupted, error-free, or completely secure.

    10. Indemnification

    You agree to indemnify, defend, and hold harmless PipelinePros.ai, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these Terms.

    11. Termination

    We reserve the right to suspend or terminate your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which PipelinePros.ai operates, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of that jurisdiction.

    13. Changes to Terms

    We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

    14. Severability

    If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

    15. Contact Information

    If you have any questions about these Terms of Service, please contact us at:

    PipelinePros.ai
    Email: support@pipelinepros.ai
    Phone: 337.706.4445